The health and safety of our customers and employees is important to us, so we have implemented extra precautions to protect against COVID – 19. As a result of our precautions, you may experience some delays in contacting our customer service Team, and/or receiving your items. Once your order has been shipped, you will receive an email confirmation. We sincerely apologize for any inconvenience this may cause. Although there is a lot of uncertainty right now, one thing we know for sure – you are going to love your order when it arrives.
Registered members receive 2 deluxe samples of their choice with any purchase of $75 or more. Samples are available upon checkout.
Please note that as of October 1, 2007, all orders shipped from yslbeautyus.com will be subject to sales tax, applicable in accordance with the tax code of the state and city to which the order will be shipped. Tax is estimated at the time an order is placed and a final calculation of the actual sales tax will be reflected on your order confirmation e-mail and packing slip.
We will be pleased to accept your order by phone. Please call 1.866.725.6791 and an Yves Saint Laurent Beauty Customer Representative will provide you with product recommendations, and other information to meet your cosmetics and fragrance needs.
Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions regarding your order status, please contact an Yves Saint Laurent Customer Representative at 1.866.725.6791 or email us at Customer Service.
If you have a promotional coupon code that can be redeemed from Yves Saint Laurent Beauty, please enter the offer code in the box in the shopping bag area upon checkout. The promotion will be reflected in the subsequent pages. If you would like to receive our timely promotions, please join the Customer Registry.
Yves Saint Laurent Beauty accepts American Express, Discover, MasterCard and Visa. Credit card information entered in the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order. If you are uncomfortable entering your credit card information online, we will be pleased to accept your order by phone. Please call 1.866.725.6791.
In the event your credit card is declined, Yves Saint Laurent Beauty will inform you of this and request a new credit card number. Please provide Yves Saint Laurent Beauty with your new credit card number within 5 days so that we can fulfill your order without requiring you to resubmit it online.
As email is not a secure method of transmitting credit card information, we advise that for your protection you do NOT send credit card information via an e-mail message to Customer Service. Instead, we suggest that you call us directly at 1.866.725.6791.
Products ordered by phone, mail or e-commerce are not for resale. As such, we reserve the right to limit per item order quantities to 5 per product per size.
We regret that we do not ship outside the U.S. at this time for orders placed at yslbeautyus.com. Please use our Retail Locator to find the Yves Saint Laurent Beauty location nearest you.
International Credit Card Payments
Consumers using international credit cards issued in CHINA, BRAZIL, CANADA, GERMANY, UK or US can place orders on this website provided that the SHIP-TO ADDRESS is in the UNITED STATES. We are sorry, at this time we are unable to accept International credit cards from countries not listed above.
Multiple Ship to Addresses
Currently, yslbeautyus.com does not support sending to multiple addresses in one order. Please place the items in the basket that you wish to be sent to one location and send order. You may then proceed to send to another address by beginning the order process again.
You may view your order history by signing into your account and selecting Order History from the left hand selection bar.
Products ordered by phone, mail or e-commerce are not for resale. As such, we reserve the right to limit per item order quantities to 5 per product per size. Order totals may not exceed $1,000.